Self service - some connectivity issues
Incident Report for Cintra
Resolved
This incident has been resolved.
Posted Nov 21, 2023 - 17:00 GMT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 21, 2023 - 15:30 GMT
Update
We are continuing to investigate this issue.
Posted Nov 21, 2023 - 13:49 GMT
Update
The Self Service web server will be re-started at 3pm in order to improve operation.
Posted Nov 21, 2023 - 13:48 GMT
Investigating
Some customers are reporting connectivity issues on Self Service. We are investigating this issue.
Posted Nov 21, 2023 - 12:07 GMT
This incident affected: Cintra IQ (Cintra IQ - Self Service).