Partially Degraded Service

About This Site

Welcome to Cintra's home for information on our system status. 

If there are any interruptions in service we'll post regular updates on this page.

Or if there's something else you'd like help with, visit https://help.cintra.co.uk

Cintra Cloud Operational
Cintra Cloud - Payroll Operational
Cintra Cloud - Employee Hub Operational
Cintra HR Operational
Cintra IQ Degraded Performance
Cintra IQ - Self Service Operational
Payroll Archive Operational
Cintra IQ Degraded Performance
Integrations API Operational
HMRC API Operational
Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 29, 2026

No incidents reported today.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Resolved - This incident has been resolved.
Oct 20, 09:50 BST
Update - We are continuing to monitor for any further issues.
Oct 20, 09:49 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 19, 17:57 BST
Update - We are continuing to work on a fix for this issue.
Oct 19, 17:48 BST
Identified - The issue has been identified and a fix is being implemented.
Oct 19, 17:47 BST
Investigating - We are currently investigating this issue.
Oct 19, 17:42 BST

Oct 19, 2026

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.