In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 2026 - 17:05 BST
Oct 12, 2026 - 17:05 BST
Scheduled - Our support team will be unavailable on Tuesday 13th October. During this time, only urgent BACS-critical and connectivity tickets will be monitored, and phone lines will be closed.
If you have an urgent BACS or connectivity issue, please raise a ticket and mark it as urgent so that it reaches the team promptly.
Normal service will resume on Wednesday 14 October. Responses may be slightly delayed whilst we work through the backlog, and we appreciate your patience.
Oct 12, 2026 17:05 - Oct 13, 2026 17:05 BST
If you have an urgent BACS or connectivity issue, please raise a ticket and mark it as urgent so that it reaches the team promptly.
Normal service will resume on Wednesday 14 October. Responses may be slightly delayed whilst we work through the backlog, and we appreciate your patience.
Oct 12, 2026 17:05 - Oct 13, 2026 17:05 BST
About This Site
Welcome to Cintra's home for information on our system status.
If there are any interruptions in service we'll post regular updates on this page.
Or if there's something else you'd like help with, visit https://help.cintra.co.uk
Cintra Cloud
Operational
Cintra Cloud - Payroll
Operational
Cintra Cloud - Employee Hub
Operational
Cintra HR
Operational
Cintra IQ
Degraded Performance
Cintra IQ - Self Service
Operational
Payroll Archive
Operational
Cintra IQ
Degraded Performance
Integrations API
Operational
HMRC API
Operational
Knowledge Base
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
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had a major outage.
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