All Systems Operational

About This Site

Welcome to Cintra's home for information on our system status. 

If there are any interruptions in service we'll post regular updates on this page.

Or if there's something else you'd like help with, visit https://help.cintra.co.uk

Uptime over the past 90 days. View historical uptime.
Cintra Cloud Operational
90 days ago
100.0 % uptime
Today
Cintra Cloud - Payroll Operational
90 days ago
100.0 % uptime
Today
Cintra Cloud - Employee Hub Operational
90 days ago
100.0 % uptime
Today
Cintra HR Operational
90 days ago
100.0 % uptime
Today
Cintra IQ Operational
90 days ago
100.0 % uptime
Today
Cintra IQ - Self Service Operational
90 days ago
100.0 % uptime
Today
Payroll Archive Operational
Cintra IQ Operational
90 days ago
100.0 % uptime
Today
Integrations API Operational
90 days ago
100.0 % uptime
Today
HMRC API Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 28, 2026

No incidents reported today.

May 27, 2026

No incidents reported.

May 26, 2026
Scheduled Disaster Recovery Testing: 23rd May - 25th May 2026
Completed - The scheduled maintenance has been completed.
May 26, 00:00 BST
Update - We are currently running our disaster recovery testing.

Please rest assured that all of our services are still online and you will still be able to process payroll as normal.
May 23, 00:08 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 BST
Scheduled - We will be carrying out planned Disaster Recovery testing across our production environment this weekend. This is part of our ongoing commitment to business continuity and service resilience, ensuring we can continue to support you in the event of an unplanned incident.

The test has been carefully designed and rehearsed to avoid any customer-facing impact. You should not experience any disruption to the availability or performance of our services during this period, and no action is required on your part.

We are publishing this notice in advance so you are aware that activity is taking place behind the scenes. Should you encounter any issues over the weekend, please raise a ticket with our support team in the usual way and we will respond promptly.

We will update this notice once testing has concluded successfully.

Thank you for your continued trust in Cintra.
May 21, 12:38 BST
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026
May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

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