All Systems Operational

About This Site

Welcome to Cintra's home for information on our system status. 

If there are any interruptions in service we'll post regular updates on this page.

Or if there's something else you'd like help with, visit https://help.cintra.co.uk

Uptime over the past 90 days. View historical uptime.
Cintra Cloud Operational
90 days ago
100.0 % uptime
Today
Cintra Cloud - Payroll Operational
90 days ago
100.0 % uptime
Today
Cintra Cloud - Employee Hub Operational
90 days ago
100.0 % uptime
Today
Cintra HR Operational
90 days ago
100.0 % uptime
Today
Cintra IQ Operational
90 days ago
99.93 % uptime
Today
Cintra IQ - Self Service Operational
90 days ago
100.0 % uptime
Today
Payroll Archive Operational
Cintra IQ Operational
90 days ago
99.87 % uptime
Today
Integrations API Operational
90 days ago
100.0 % uptime
Today
HMRC API ? Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025
Incident: Email Delivery Delays in Cintra Cloud
Resolved - The issue affecting email delivery in Cintra Cloud has now been fully resolved. All queued emails have been successfully delivered, and services are operating normally.

Impact: No emails were lost. All messages delayed during the incident were held in queue and sent once the issue was addressed.

Thank you for your patience while we worked to restore full service.
Aug 26, 13:11 BST
Monitoring - We’ve implemented a fix for the issue affecting email delivery in Cintra Cloud, and email flow has resumed.

Impact: Emails sent during the incident were safely queued and are now being delivered. No emails have been lost.

We are currently monitoring the system to ensure everything is functioning as expected.

Further updates will be posted as necessary.
Aug 26, 12:00 BST
Investigating - We are currently experiencing issues with email delivery in Cintra Cloud. Our team is actively investigating the root cause and working to restore full functionality as quickly as possible.

Impact: Any emails sent during this time will be safely queued and will be delivered automatically once the issue is resolved. No action is required on your part.

Next Update: We will provide an update within the next hour or as soon as more information becomes available.

Thank you for your patience, and we apologise for the inconvenience.
Aug 26, 11:43 BST
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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